Managed Maintenance Services
We can serve as your single contact to manage maintenance across your enterprise. Coverage is available for distributed workstations, high end to midrange equipment, PCs, printers, servers, mobile and networking hardware and software.
- Enhanced service call management with dispatch automation and multiple service provider management in a single contract, with a single point of accountability
- Onsite hardware break/fix (warranty and maintenance, direct delivery and vended)
- Vendor coordination, maintenance transition and delivery management for all your hardware products.
- Help desk for problem reporting, tracking and measurement
- Ongoing project/escalation/service delivery management